LA DEMEURE
Guest house
BOOKING POLICY
La Demeure is located in our property, it is an independent guest house.
• Arriving time
Room availability is guaranteed from 6:00 p.m. on the day of arrival. Arrivals before 6:00 p.m. will be subject to room availability. To do directly with the owners.
• Departure time
The rooms must be vacated before 11:00 a.m. on the day of departure, the same applies for departure from the property.
• Breakfast schedule
It is served between 08:00 a.m. and 09:30 a.m. on weekdays and between 08:30 a.m. and 10:00 a.m. on weekends. Outside of this niche, see directly with the owners.
• Food/Drinks
It is forbidden to bring food, meals and drinks into the rooms. It is also forbidden to cook in the Deluxe Suite. A grocery store will be available for sale for customers with payment on site. It is possible to order a plate of charcuterie and cheese when booking. For guests of the Envolée suite with access to a self-service grocery store, an identity card may be requested upon arrival.
• Minimum age
The minimum age required to book one of our rooms is 18 years old.
• Children policy
In order to preserve the tranquility of our guests, children are not allowed.
• Smoke-free environment
Smoking is prohibited in all our rooms and common areas. The use of candles or any heat sources is also prohibited.
• Pet Policy
Pets are not allowed. There is already a very affectionate Labrador on the property.
• Parties/events are not permitted.
• Noise pollution is prohibited between 8:00 p.m. and 8:00 a.m.
• Prohibited entry into the property for outside visitors.
• Each accommodation is offered for a maximum of 2 people.
TERMS OF SALES & CANCELLATION POLICY
Article 1 - Duration of stay
The signatory client of the contract concluded for a fixed period may not under any circumstances claim any right to remain in the premises.
Article 2 - Conclusion of the contract
The online reservation becomes effective when the customer has guaranteed it by credit card valid on the date of the start of the stay.
Article 3 - Cancellation by the customer
a) If the cancellation occurs more than 30 days before the start of the stay, the reservation is refunded by the owner.
If the cancellation occurs more than 14 days before the start of the stay, 50% of the amount of the reservation will be returned to you.
If the cancellation occurs less than 14 days before the start date of the stay, the total sum of the payment remains with the owner.
Any cancellation must be notified by email or letter addressed to the owner.
b) In case of cancellation, late modification or no-show, the owner requires 100% of the amount of the stay.
c) In the event of a shortened stay, the price corresponding to the cost of accommodation remains fully acquired by the owner.
Article 4 - Arrival
The customer is welcomed on the specified day from 6:00 p.m. to 8:00 p.m. In case of late arrival, the customer must notify the owner. A supplement of 20€ will be applied.
Article 5 – Regulations
Payment to the owner by: Cash, CB, Visa, Mastercard.
Article 6 - Tourist tax
We are not subject to tourist tax.
Article 7 - Use of premises
The customer must respect the peaceful character of the premises, make use of it in accordance with their destination. He undertakes to return the accommodation in good condition.
Article 8 - Animals
The contract specifies that the customer cannot stay in the company of a domestic animal. In the event of non-compliance with this clause by the client, the owner may refuse the reservation. This refusal can in no way be considered as a modification or a breach of the contract at the initiative of the owner, so that in the event of the client's departure, the price corresponding to the cost of the accommodation remains acquired by the owner.
Article 9 - Capacity
The contract is established for a specific number of people. If the number of customers exceeds this number, the owner is able to refuse the additional customers. This refusal can in no way be considered as a modification or breach of the contract at the initiative of the owner, so that in the event of the departure of a number of customers greater than those refused, the price corresponding to the cost of the accommodation remains with the owner.
Article 10 - Insurance
The customer is liable for all damages caused by him. He must therefore check whether his main residence contract provides for the holiday extension (holiday rental). The tenant certifies that he is covered by civil liability insurance covering his own liability and that of the persons accompanying him.
Article 11 - Disputes
It is recommended to contact the Tourist Office, which will intervene to promote the amicable settlement of disputes - if the complaint is made within the first three days after arrival, for any dispute concerning the inventory or the description, - at the end of the stay for all other disputes. For all disputes arising from the execution or interruption of this contract, only the Courts of the jurisdiction of the place of the building object of the rental are competent.